We are committed to providing you with the best possible care. To help us focus on your health, we ask that you review and understand our financial policy. Your clear understanding of these terms allows us to maintain the highest quality of service.
Insurance and Verification
We accept many insurance plans. It is essential that you provide us with your most current insurance card at every visit.
- It is Your Responsibility: You are responsible for verifying if we are in-network with your specific insurance plan and for obtaining any necessary referrals or prior authorizations before your visit. If a required referral or authorization is not obtained, your insurer may deny the claim, and you will be responsible for the full bill.
- Benefits Are Not a Guarantee: Verification of benefits by our office is not a guarantee of coverage by your insurance company. Your insurer makes the final determination of benefits.
Patient Financial Responsibility
Unless otherwise determined by your insurance plan, you are responsible for the following payments due at the time of service:
| Payment Type | Description | Due at Time of Service |
| Co-payments | A fixed amount defined by your insurance plan. | Yes |
| Deductibles | The annual amount you must pay out-of-pocket before your insurance begins to cover costs. | Varies |
| Co-insurance | A percentage of the charge for services that you owe after you’ve met your deductible. | Varies |
| Non-Covered Services | Services deemed “not medically necessary” or not covered by your insurer. | Yes |
Note: If we are unable to verify your insurance eligibility on the day of your visit, you will be required to pay for the visit in full. We will refund any overpayment once your insurance claim has been processed.
Insurance Claim Submission
We will promptly submit a claim to your primary and secondary insurance carriers as a courtesy to you.
- Processing Time: It typically takes your insurance company 30 to 60 days to process a claim. After your insurance has processed the claim, we will send you a statement for any remaining balance, including deductibles and co-insurance.
- Balance Due: The balance reflected on your statement is due within 30 days of the statement date. If you have difficulties paying, please contact our billing department immediately.
Past Due Accounts and Payment Plans
We understand that unexpected medical costs can be a burden. If you are unable to pay your balance in full within the 30-day period, please contact our billing department right away to discuss a payment plan.
- Failure to Pay: If your account becomes severely past due and no payment arrangements have been made, your account may be subject to a collection agency, and you may be discharged from the practice.
Self-Pay Patients
If you do not have insurance, you are considered a Self-Pay patient.
- Payment Due: Full payment for services is due at the time of your visit.
Cancelled and Missed Appointments
To be respectful of the medical needs of other patients, please notify our office immediately if you are unable to keep your appointment.
- Cancellation Notice: We require 24-hour notice for all cancellations.
- No-Show Fee: Failure to provide 24-hour notice or missing a scheduled appointment (“No-Show”) may result in a fee, which is not covered by insurance. Repeated No-Shows may result in discharge from the practice.